Business Series
You will learn how to make decisions when recruiting and selecting team members, manage their performance, and how to retain talents through rewards, incentives or simply an aligned goal.
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Fred Wilson, a successful venture capitalist based in New York, once said, "Building product is not about having a large team to manage. It is about having a small team with the right people on it.". This manifests the importance of building the right team for a start-up to move forward.
Without paying attention to the hiring process, the start-up can suffer from unnecessary high financial costs. Additionally, time and effort were put in to train the wrong person for the start-up. It is even worse if they choose to leave the company because its efforts have come to nought. This will lead to delays in organisational growth and the completion of projects. The company will appear unable to handle any projects and seem untrustworthy.
We will first look at the core members of the start-up as they are the main drivers of growth. The responsibilities they have will differ from that of the regular members, and they have the responsibility to ensure that the start-up becomes a scale-up.Next, we will delve into the different roles a member in a start-up play. We will use the Belbin model to explain. The Belbin model has been revered by many start-ups and is highly used. It has helped many companies to be able to identify gaps and hire the right person in the team. The Belbin model also enhances the company's communication process and helps people be able to get the right message across.
By using the Belbin model, the company can conduct a needs analysis that outlines the knowledge and skillsets that the company needs. Then, using the information at hand, craft a job description to be advertised and posted on various job portals. Upon receiving the resumes, we can filter based on the ideal qualities to have. After studying the resume, we can also craft the interview questions and ask the right questions to understand the candidate better. Lastly, we offer the ideal candidate and reject the rest only upon receiving confirmation of onboarding.
You will learn how to use KPIs for both the team and employees. KPIs are a great way to track how the team is doing and take the appropriate actions for the company to propel itself forward.Using the KPI, we can access the employees and look at who should be on the team. To show what type of rewards should be given, we use Maslow's Hierarchy of needs to show the different levels of rewards an employer can provide to their employees.
Meet the Instructor
Jeslin Bay is the Managing Partner of BlackStorm Consulting. As a business scaler, she has expertise in business partnerships, human resources, market entry, and business structuring in Southeast Asia. She also co-founded a fashion brand, SHINE APART, specialising in loud outerwear, stylish and yet professional pieces.
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